All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
- Shipping Fee: ₹100 on all orders across India below ₹999.
- Shipping charges are non-refundable, even if a return is approved.
Cash on Delivery (COD)
For Cash on Delivery (COD) orders, customers are required to pay the ₹100 shipping charge in advance. The remaining order amount will be collected upon delivery.
Delivery Timeline
Orders are typically delivered within 5-7 business days, depending on your location and courier service availability.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment on our website or the courier partner's tracking portal.
Returns
Customers may request a return within 4 days of receiving their order, subject to our return policy. Please note that shipping charges are non-refundable.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at divineearthherbal575@gmail.com. We will investigate the issue and arrange a replacement or refund, where applicable.
Contact Us
For any shipping-related queries, please contact us at divineearthherbal575@gmail.com.
